Site Services

Glanbia is committed to maintaining the highest levels of Information Security across our business functions and electronic business channels.

To ensure that we communicate and trade with our customers in a secure manner, the following safeguards are implemented across our services:

• We apply digital certificates to our official corporate web sites
• All our accounts payable / accounts receivable functions use Glanbia branded email addresses and never use 3rd party email addresses
• Bank account and registered address information is included on our invoices for validation purposes only – any change of details will be formally communicated
• We will treat all your queries in relation to potentially fraudulent activity with the highest urgency
• Our accounts payable / received departments can be reached on the official contact details below

Common Fraud Tactics

Phishing:

• Phishing is a common technique used by criminals to achieve the fraudulent diversion funds or extorts sensitive information
• The perpetrators of phishing use email messages that appear legitimate in an attempt to make you perform a specific task or visit a fraudulent website
• At Glanbia, we always uses our corporate email service for business purposes and never use 3rd party email addresses

Fraudulent Websites:

• Fraudulent websites are often used by fraudsters to trick individuals into supplying payment information, credit card details and other private information
• Always check that you are connected to an official Glanbia websites. If you are unsure of a website’s association with Glanbia, please our corporate website www.glanbia.com for a full list of Glanbia brands and website links
• Glanbia has implemented an extended validation ‘green bar’ certificate on our main corporate website www.glanbia.com. From here, you can link securely link to all our corporate and brand websites

Phone Scams:

• Phone based scams are a common tactic used to impersonate senior management of organizations or to trick individuals into installing malicious software on computers by impersonating IT support professionals
• Always check the phone number of the person calling – if you are unsure of their legitimate identity, call them back on a phone number you know to be correct

Preventing Financial Fraud

Glanbia’s accounts payable and accounts receivable functions will always use official email and phone lines for business purposes.

To counteract fraud and information security threats posed by criminals, the following information points will assist in keeping your PC and data secure.

In all cases, refer to the guidelines and polices set by your organisation’s Information Security and IT Departments:

• Don’t share your passwords with anyone
• Do not use the same passwords at work and at home
• Be vigilant for fraudulent / phishing emails. Always check the sender address
• Use a modern computer operating system that is still supported by the manufacturer
• Use an up-to-date web browser
• Keep your anti-virus applications up to date – don’t forget to renew your subscription
• Apply software and security updates provided by Microsoft, Apple and other software providers
• Don’t open email attachments or click on links from individuals you don’t know

If you observe any potentially fraudulent or suspicious activity, please notify Glanbia Information Security: [email protected]   

Website Assurance

Glanbia uses digital signatures to secure communications and also provide assurance that you are connected to approve resources.

If you are in any doubt as to a communication received, please contact Glanbia using the details supplied above. We will be happy to answer your queries.